Last updated: November 17, 2025
This Cookie Policy explains how WORKWAY ("we", "us", or "our") uses cookies and similar technologies on our platform. This policy should be read in conjunction with our Privacy Policy, which explains how we collect and use personal information.
By using WORKWAY, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should disable cookies as explained below or stop using our platform.
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
We use cookies for several purposes, categorized as follows:
These cookies are essential for the platform to function properly. They enable core functionality such as security, authentication, and accessibility. The platform cannot function properly without these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Authenticates users and maintains login session | 7 days or until logout |
| csrf_token | Protects against Cross-Site Request Forgery attacks | Session |
| oauth_state | Secures OAuth authentication flow with third-party services | 15 minutes |
| timezone | Stores user timezone for displaying accurate timestamps | 1 year |
These cookies allow us to remember choices you make (such as language, region, or display preferences) and provide enhanced, personalized features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme_preference | Remembers light/dark mode preference | 1 year |
| sidebar_collapsed | Remembers navigation sidebar state (expanded/collapsed) | 1 year |
| table_view_mode | Remembers preferred view mode for data tables (grid/list) | 6 months |
| onboarding_completed | Tracks whether user has completed onboarding tour | 1 year |
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve the platform and user experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _analytics_session | Tracks page views and user interactions for analytics | Session |
| _analytics_user_id | Anonymous identifier for tracking return visitors | 2 years |
| _perf_metrics | Collects performance metrics (page load times, API response times) | 7 days |
Note: We use first-party analytics cookies only. We do not use Google Analytics or other third-party analytics services that track users across multiple websites.
We do NOT use marketing or advertising cookies. WORKWAY does not display third-party advertisements or track users for marketing purposes across other websites.
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information about their cookies.
When you make a purchase, Stripe may set cookies to process payments securely and prevent fraud. See Stripe's Cookie Policy for details.
When you connect third-party integrations via OAuth, those services may set their own cookies during the authentication flow. Refer to each service's privacy policy for information about their cookies:
Most web browsers allow you to control cookies through their settings. You can set your browser to:
Important: Blocking or deleting essential cookies will prevent you from using key features of WORKWAY, including logging in and using integrations.
You can manage certain cookie preferences from your WORKWAY account settings:
Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for how to respond to DNT signals. WORKWAY does not currently respond to DNT signals, but we use minimal tracking and do not share data with third-party advertisers.
Cookies have different lifespans:
You can delete cookies at any time using your browser settings. Some cookies will be recreated when you next visit WORKWAY to ensure essential functionality.
Some cookies may collect personal data such as your IP address or browsing behavior. This data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR and CCPA.
Under data protection laws, you have rights including:
To exercise these rights, contact us at privacy@workway.co.
WORKWAY is not intended for users under 18 years of age. We do not knowingly collect data from children through cookies or any other means. If you believe we have collected data from a child, please contact us immediately.
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
If you have questions about our use of cookies or this Cookie Policy, please contact us:
WORKWAY Privacy Team
Email: privacy@workway.co
Cookie Questions: cookies@workway.co
Response Time: Within 5 business days