Cookie Policy
Last updated: November 17, 2025
1. Introduction
This Cookie Policy explains how WORKWAY ("we", "us", or "our") uses cookies and similar technologies on our platform. This policy should be read in conjunction with our Privacy Policy, which explains how we collect and use personal information.
By using WORKWAY, you consent to our use of cookies in accordance with this policy. If you do not agree to our use of cookies, you should disable cookies as explained below or stop using our platform.
2. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
2.1 Types of Cookies
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Cookies that remain on your device until they expire or you delete them
- First-Party Cookies: Set by WORKWAY directly
- Third-Party Cookies: Set by external services we use (e.g., analytics providers)
3. Cookies We Use
We use cookies for several purposes, categorized as follows:
3.1 Essential/Strictly Necessary Cookies
These cookies are essential for the platform to function properly. They enable core functionality such as security, authentication, and accessibility. The platform cannot function properly without these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Authenticates users and maintains login session | 7 days or until logout |
| csrf_token | Protects against Cross-Site Request Forgery attacks | Session |
| oauth_state | Secures OAuth authentication flow with third-party services | 15 minutes |
| timezone | Stores user timezone for displaying accurate timestamps | 1 year |
3.2 Functional/Preference Cookies
These cookies allow us to remember choices you make (such as language, region, or display preferences) and provide enhanced, personalized features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme_preference | Remembers light/dark mode preference | 1 year |
| sidebar_collapsed | Remembers navigation sidebar state (expanded/collapsed) | 1 year |
| table_view_mode | Remembers preferred view mode for data tables (grid/list) | 6 months |
| onboarding_completed | Tracks whether user has completed onboarding tour | 1 year |
3.3 Analytics/Performance Cookies
These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. This helps us improve the platform and user experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _analytics_session | Tracks page views and user interactions for analytics | Session |
| _analytics_user_id | Anonymous identifier for tracking return visitors | 2 years |
| _perf_metrics | Collects performance metrics (page load times, API response times) | 7 days |
Note: We use first-party analytics cookies only. We do not use Google Analytics or other third-party analytics services that track users across multiple websites.
3.4 Marketing/Advertising Cookies
We do NOT use marketing or advertising cookies. WORKWAY does not display third-party advertisements or track users for marketing purposes across other websites.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and you should check the third-party websites for more information about their cookies.
4.1 Stripe (Payment Processing)
When you make a purchase, Stripe may set cookies to process payments securely and prevent fraud. See Stripe's Cookie Policy for details.
4.2 OAuth Providers (Gmail, Notion, Slack, etc.)
When you connect third-party integrations via OAuth, those services may set their own cookies during the authentication flow. Refer to each service's privacy policy for information about their cookies:
5. Managing Cookies
5.1 Browser Controls
Most web browsers allow you to control cookies through their settings. You can set your browser to:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Notify you when a cookie is set
Important: Blocking or deleting essential cookies will prevent you from using key features of WORKWAY, including logging in and using integrations.
5.2 Browser-Specific Instructions
5.3 Platform Settings
You can manage certain cookie preferences from your WORKWAY account settings:
- Go to Settings → Privacy → Cookie Preferences
- Toggle analytics and performance cookies on/off
- Essential cookies cannot be disabled (required for platform functionality)
5.4 Do Not Track (DNT) Signals
Some browsers support "Do Not Track" (DNT) signals. Currently, there is no industry standard for how to respond to DNT signals. WORKWAY does not currently respond to DNT signals, but we use minimal tracking and do not share data with third-party advertisers.
6. Cookie Lifespan
Cookies have different lifespans:
- Session cookies: Deleted when you close your browser
- Short-term persistent cookies: Expire after 7-90 days
- Long-term persistent cookies: Expire after 1-2 years
You can delete cookies at any time using your browser settings. Some cookies will be recreated when you next visit WORKWAY to ensure essential functionality.
7. Cookies and Personal Data
Some cookies may collect personal data such as your IP address or browsing behavior. This data is processed in accordance with our Privacy Policy and applicable data protection laws, including GDPR and CCPA.
7.1 Your Rights
Under data protection laws, you have rights including:
- Right to access your data
- Right to correct inaccurate data
- Right to delete your data (right to be forgotten)
- Right to object to processing
- Right to data portability
To exercise these rights, contact us at privacy@workway.co.
8. Children's Privacy
WORKWAY is not intended for users under 18 years of age. We do not knowingly collect data from children through cookies or any other means. If you believe we have collected data from a child, please contact us immediately.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:
- Updating the "Last updated" date at the top of this page
- Sending an email notification to registered users
- Displaying a prominent notice on the platform
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
10. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
WORKWAY Privacy Team
Email: privacy@workway.co
Cookie Questions: cookies@workway.co
Response Time: Within 5 business days